Store Policies

Custom Goods

Customer agrees and understands that all orders are custom, made to order, and are non returnable and non refundable. 

Responsibility

Left Coast stands behind our product. Manufacturing workmanship errors will be corrected at no cost to the customer. Customer understands that workmanship error interpretation is at the sole discretion of Left Coast Cabinets. 

Customer is responsible for verifying and all measurements entered in our purchase order system and any elevations or drawing showing cabinet or part measurements.  Additional cabinets or parts needed by an installer after delivery are subject to a new purchase order.

Purchase Orders and Estimates

Once sent to the customer, estimate pricing is good for 10 days.

Customer may pick up finished product as late as one week after notification of completion.

Orders not picked up after that period are subject to a warehousing fee of no less than $40/day and no more than $90/day, depending on the size and number of pieces. 

Change orders are payable within one week of issuance. If a change order is not paid within one week of issuance, the change order is subject to repricing based on current costs of goods sold.

Cabinet and cabinet parts purchase orders over $10,000 USD are subject to terms of 50% deposit, 50% due upon pickup. Deposits are non refundable. 

Mediation and Chargebacks

Customer accepts and agrees to mediation to resolve any dispute.

No Chargebacks. The Client will not, under any circumstances, issue or threaten to issue any chargebacks to Left Coast Cabinets or to the Client’s credit card and/or any other form of payment (ie, Stripe, PayPal) for any reason whatsoever. In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account.

Design Services

Left Coast Cabinets is pleased to provide design services to our customers. Design service fees are included in the total cost of a given purchase order. 

However, If a customer elects to commission design services from Left Coast Cabinets, but then decides to either discontinue or pause design services for any length of time longer than 30 days, the design services will be billable at a rate of $550/day

Change Orders

Any change order resulting in more than $1000 difference from the original estimate is subject to an additional deposit of 50% of the change order’s cost.

Received in Good Order

We want to hear from you, the customer if any item shipped to you is damaged in transit, or if workmanship defects are present. We stand behind our product and will correct any of the above issues. However, the customer agrees to communicates said issues within 7 business days. Issues reported past 7 days from customer delivery or pickup are addressed at the sole discretion of Left Coast Cabinets.

Primed Only Orders

Primed only orders will receive 2 coats of primer, unless ordered otherwise. Customer is responsible for post prime scuff before top coating.

Cabinet Assembly

Your cabinets will ship or be ready for pickup with doors, hinge clips, hinges, drawer glides, and drawer boxes installed in each cabinet. Items included with your order but not pre assembled include (but are not limited to) drawer fronts, scribe moldings, toe kicks, filler and applied panels, crown moldings and crown riser and other parts not specifically mentioned as pre installed above. These items must be installed on site by your installer.